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SAN JOSE, California - July 10, 2003 - Metropolis New Media,
Inc., a leading provider of managed hosting services for ESRI
server products, and CIVIC Technologies, Inc., the nationwide
leader in GIS for library planning and management, announced
today that CIVIC Technologies has engaged Metropolis to provide
managed hosting services for LIBRARYDECISION.
Metropolis is a national leader in managed hosting for GIS.
Metropolis facilities deploy the latest tools, technologies,
and processes to deliver a secure, reliable hosting environment.
With Metropolis as its hosting service provider, CIVIC Technologies
can remain focused on what it does best: developing the applications
and content - data and analytical tools - for public library
directors and their staff to deliver more effective public
services.
Metropolis managed hosting offers LIBRARYDECISION customers:
* Substantial experience in GIS hosting with ESRI software
products.
* Professional expertise with far-reaching technical knowledge
and practical skills gained from years of hosting engagements,
a service-oriented approach, a high level of commitment, and
the training to quickly solve problems.
* Partners and alliances with other industry leading companies
to help ensure that LibraryDecision utilizes the best available
technologies.
* Superior infrastructure with state-of-the-art facilities,
processes, procedures, services, and technology.
Managed hosting features:
Facility services are provided in a Metropolis hosting center
that includes comprehensive physical security features and
industry-leading security procedures including trained security
personnel, required visitor identification, security cameras,
and motion detectors and alarms; built-in power redundancy,
and automatic battery and UPS backup augmented by diesel generators;
fully redundant environmental controls; and fire suppression
and water mitigation systems.
Networking services offer flexible, highly reliable, and
redundant Internet and back-end connectivity including continuous
network availability to accommodate peaks in traffic with
fast, redundant fiber connections that offer flexible bandwidth
options, "burstable" capacity on demand, and no
single point of failure. Metropolis offers a network neutral
approach with multiple major telecommunications carriers and
Tier 1 Internet service providers.
Server support services provide skilled assistance with the
installation, configuration, and management of LIBRARYDECISION
servers. This includes physical device and network installation,
configuration, and testing; operating system software installation
to achieve a stable server platform with the latest fixes
and security patches, plus provision of monitoring tools and
agents; and managed support with proactive monitoring, day-to-day
system administration, and fast problem resolution.
Security services provide managed firewalls that limit access
to only authorized users, and cutting-edge technology, alerts,
and incident management support to decrease system vulnerability.
Servers are proactively tested; network intrusion detection
provides round-the-clock monitoring and notification of all
TCP/IP traffic; and host intrusion detection recognizes server
intrusion attempts.
Monitoring services provide real time information about LIBRARYDECISION
systems and equipment availability, capacity constraints,
web site performance, and visitor traffic to provide a comprehensive
picture of performance 24x7x365.
Managed storage and backup services protect critical information
from accidental loss or destruction including regular backup
and flexible restoration services, expert technical assistance,
and managed storage capacity.
Staff support services include around the clock onsite technical
support; scheduled operational support and systems administration;
single point of contact to identify, assign, and manage resources;
and project management support to develop and execute project
plans.
LIBRARYDECISION by CIVIC Technologies utilizes a customized
Compaq ProLiant DL380 server that optimizes the use of GIS
on the Internet. The server employs the Microsoft® Windows®
2000 operating system and is powered by Intel® Xeon Processors.
The Intel Xeon Processor with NetBurst micro-architecture
and Hyper-Threading Technology delivers superior performance,
scalability, and reliability for today's Internet infrastructure.
The Intel Xeon processor-based server platform supports LIBRARYDECISION
users by providing "headroom" for peak Internet
server workloads, faster response times, increased transaction
rates, and enhanced manageability, among other features.
About CIVIC Technologies
CIVIC Technologies, Inc. was founded in 1999 to provide geographic
information systems products and services to public agencies,
private companies, and institutions. CIVIC Technologies is
a California Corporation. Other CIVIC Technologies software
products include NeighborhoodDecision and MobilityDecision.
Customers include the County of Los Angeles Public Library,
San Diego Public Library, Glendale (California) Public Library,
City of Redlands (California), Southern California Association
of Governments, California Department of Transportation, and
Los Angeles County Metropolitan Transportation Authority.
For more information about CIVIC Technologies visit the company's
Web site at www.civictechnologies.com.
About Metropolis
Based in San Jose, CA, Metropolis New Media, Inc. is a premier provider of
managed hosting solutions for organizations looking to deploy ESRI server products
online. Unlike ordinary hosting providers, Metropolis is focused solely on GIS
and is an authorized ESRI business partner that is dedicated to providing customers
with Internet infrastructure and operations support for sharing GIS data and
applications on the Internet. More information about Metropolis and its services
can be obtained on the Web at www.metropolisnewmedia.com
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Press Information:
Matt Monahan, Metropolis
Phone: (408) 297-4600 x201
E-mail:
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